Growing Community Connections
Resource Directory
Director PACE Operations

UnityPoint Health

Director PACE Operations

Sioux City, IA


Monday-Friday 8AM-5PM

Full-time + Benefits

This position will serve under the direction of the UnityPoint Health PACE Executive Director. The Director of PACE Operations is responsible for policy implementation, planning, development, administration, management and overall program monitoring of the PACE program in an assigned market(s).

ABOUT OUR PACE (Program of All-inclusive Care for the Elderly) PROGRAM:

Why UnityPoint Health?

·         Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022  by Becker’s Healthcare for our commitment to our team members.
·         Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
·         Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
·         Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
·         Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
·         Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work. 


Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time


Key Accountability

· Assumes overall accountability and responsibility of PACE program daily operations.

· Ensures that the job responsibilities of all direct reports are defined and understood.

· Works in a leadership dyad with PACE Medical Director for defined PACE facility.

· Responsible for development, implementation and service delivery operations of PACE program.

· Responsible for creating a culture of innovation, learning, teamwork and professional practice consistent with the mission, vision and values of the organization in partnership with physician leadership.

· Oversees budget development, monitoring and compliance to ensure solvency and positive financial performance across all sectors of program operations.

· Works in partnership with PACE Business Operations Manager to include oversight of daily business and quality improvement functions.

· Oversee marketing, government and public relations.

· Oversees QAPI program to ensure appropriate indicators are established and necessary outcomes are obtained.

· Coordinates completion of state and CMS surveyor visits including desk and financial audits.

· Responsible for the development, implementation and operations of the PACE program including establishment of PACE center and all necessary services/programs, compliance with all applicable PACE, state and federal requirements and monitoring of all grant expenditures and expectations.

· Disseminates information about PACE model; represents and promotes the public knowledge of PACE to the community.

· Establish effective mechanisms of communication with staff, providers, participants and management team.

· Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

· Protects privacy and maintains confidentiality of employee, participant and sensitive agency information.

· Assure compliance with applicable laws, regulations, protocols and accreditation standards.

· Maintain a safe working environment. Follow PACE program safety policies and procedures.

· Participates in PACE strategic planning and establishment of short- and long-term goals.

· Provides administrative on-call coverage on a rotation basis.

· Performs related duties as assigned.


Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g., Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.


Job Info
Job Category: Health/Medicine
Sub Category:
Job Type: Full-time
Work Shift: Days
Salary per Hour: 
Posted: 03/02/2023
Minimum Education: Bachelor Degree
Degree Title:
Minimum Experience: 1 Year
Career Level: Entry Level
Required Travel:
Start Publishing: 03/01/2023
Stop Publishing: 03/31/2023
Sioux City, Iowa



Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.


· Bachelor’s degree in related field or direct and applicable work experience




· Healthcare and/or healthcare leadership role experience


· Valid driver’s license when driving any vehicle for work-related reasons.



· Requires knowledge of or ability to learn federal healthcare laws and regulations.

· Requires highly developed communication skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.

· Possesses excellent written and verbal communications.

· Ability to work as a team member, creating and maintaining effective working relationships.

· Ability to understand and apply guidelines, policies and procedures.



· Use of usual and customary equipment used to perform essential functions of the position.

Prefered Skills
Area of Interest: Business Development;
·         FTE/Hours per pay period: 1.0;
·         Department: PACE Administration;
·         Shift: M - F 8a - 5p;
·         Job ID: 128401;
Apply Now