Growing Community Connections
Resource Directory
PHSO Community Health Care Worker

What you will do:

  • Supports implementation of screening for social influencers of health (SIOH) and contacts patients requesting assistance through screening.
  • Utilizes motivational interviewing techniques to assess non-clinical needs, values and preferences of patients and their families.
  • Connects patients and their families to community based organizations (CBOs).
  • Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services.  Examples include health coverage via the insurance marketplace, Medicaid, Medicare, social security benefits, food, and housing services.
  • Partners with patients to set goals and follows-up with patients to assess progress.
  • Serves as a liaison between providers and patients to facilitate communication and coordination of services.
  • Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations, attends community coalitions, and participates in volunteerism.
  • a.    Refer to Volunteer Guidelines for additional details on volunteer time during the workday.   
  • 8.    Documents within the patient’s health record and the care management platform.
  • a.    The maximum allowable time from interaction to documentation is one business day.
  • Understands accountability for results and self-manages to support PHSO level success goals in the areas of quality, cost of care and patient experience.
  • Other duties as assigned by the Division Director of Social and Clinical Care Integration.


Job Info
Job Category: Health/Medicine
Sub Category: Public Health
Job Type: Full-time
Job Salary Range: $ 0 - 0 Per Month
Work Shift: Days
Posted: 01/10/2023
Minimum Education: High School or Equivalent
Degree Title:
Minimum Experience: 3 Year
Career Level: Entry Level
Required Travel:
Start Publishing: 12/30/2022
Stop Publishing: 01/29/2023


What we are looking for:

  • Comprehensive knowledge of the local community.
  • Ability to deal with confidential and sensitive information, requiring ongoing discretion and management of secure information.
  • Ability to read and comprehend instructions. Ability to write simple correspondence. 
  • Ability to effectively interview patients and accurately record information.  Ability to effectively present information in one-on-one and small group situations to patients and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.
  • Ability to communicate orally and to hear or communicate with target population. Bilingual skills to work with patient in their native language are preferred; certification as a medical interpreter/translator is a plus.
  • Must be able to maintain healthy boundaries with individuals.
  • Demonstrated capacity to problem solve and prioritize in complex situations.
  • Adaptability to performing a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
  • Strong self-motivation and ability to work both independently and in a team environment.
  • Basic Excel and Word skills.
  • Ability to understand and apply guidelines, policies and procedures.
  • Obtain Certificate of Competency in Population Health Care Management within five months of start date.
Prefered Skills
Apply Now