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The Child Protective Services intake unit receives reports of suspected abuse and neglect of children (under the age of 18 years) as well as reports that a child is in need of assistance from the Juvenile Court.  Anyone can report their concerns.  

Concerns of suspected abuse and neglect are assessed by a Child Protection Worker (CPW).  In every assessment, the CPW works with the family and others familiar with the family or child to:
 
  • Ensure the safety of the child, 
  • Better understand the concerns reported, 
  • Identify the strengths and supports that the family has in place, and 
  • Assist with referrals for services to meet the needs of the family.
The Department of Human Services has a legal responsibility to assess reports of suspected abuse when all of the following criteria are met:
 
  • The victim is a child (under the age of 18 years); and
  • The child is subjected to one or more of the categories of child abuse defined by law, Iowa Code section 232.68:
    • Physical abuse
    • Mental Injury 
    • Sexual abuse
    • Denial of critical care
    • Child prostitution
    • Presence of illegal drugs in a child’s body
    • Dangerous substance
    • Bestiality in the presence of a child
    • Allows access to a registered sex offender
    • Allows access to obscene materials
    • Child sex trafficking
       
  • The abuse is the result of the acts or omissions of a:
    • A person responsible for the care of the child; or 
    • A person 14 years or older who resides in a home with the child, if the allegation is sexual abuse; or
    • A person who engages in or allows sex trafficking of a child.
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1-800-362-2178

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